81 For the period 2011 to 2013, a hair allowance was paid for every lady employee for a hair do at She and He, Red Rose and Ladies Hairdo saloons for a total amount of USD $24 500.
82 The lady employees’ contracts did not provide for this benefit and further, just like the gym allowance, this allowance was not processed through the payroll.
Human Resources
83 Despite the fact that ZINARA was established in 2002, the same did not have a Human Resources (HR) Policy by December 2016. At the time of the Committee’s oral interview in 2019 ZINARA did not have one.
84 The absence of an HR policy resulted in the following serious anomalies:
- Recruitment of personnel without interviews or sometimes with interviews conducted by one person;
- Personnel recruited without requisite qualifications;
- Payment of benefits not stipulated in contracts; and
- The absence of an employee grading system with the Patterson grading system only introduced in 2014.
85 The auditors also established a ring of nepotism in the recruitment which affected promotions and were done with tacit approval of the Human Resources Department.
86 Senior employees clearly lacked qualifications as highlighted below:
- Mr. Frank Chitukutuku, the Chief Executive Officer was recruited as an Accounting Clerk studying Part B of the Institute of Chartered Secretaries and Administrators’ modules. In 2006 he was suspended from duty as the Accounting Controller for failing to submit a salary adjustment schedule to then Chief Executive Officer for approval. In the same year he became the Human Resources Manager without an interview being carried out. On 1 April 2009, again without proof of an interview he became the Chief Executive Officer of ZINARA at a time when he was still in Part B of the Institute of Chartered Secretaries studies;
- Mr. Precious Murove, Director Administration and Human Resources was recruited as a Procurement Officer on 24 August 2009 and was interviewed by the Chief Executive Officer, Mr Frank Chitukutuku. His qualifications at the time were a Diploma in Biblical Studies from Africa Multination for Christ College obtained in 1998 and a Certificate in Stores and Supplies Management from the Air Force of Zimbabwe. On 1 August 2010, Mr Precious Murove was promoted to the position of Human Resources Manager with no human resources qualification and there was no evidence of interviews held. On 15 March 2013, he was promoted to the position of Director Administration and again there was no evidence of an interview. By that time his personal file reflected that he was a holder of a diploma in Business Administration from Azalia University. However, Azalia University lost its accreditation in June 2002, implying that the qualification is questionable.
- Mr. Moses Juma, the Technical Director was appointed as the Planning and Monitoring Engineer on 1 August, 2010. The Auditors noted that there was no newspaper advertisement flighted for the post and the interviews had been conducted by Mr. Chitukutuku as the sole interviewer. Mr. Juma was further appointed as the Acting Chief Executive Officer in July 2014.
- Mr. Shadreck Matengabadza, the Finance Manager was appointed by ZINARA as an Accountant on 21 May 2010. In another contract signed on the same day, he was appointed as the Finance Manager. From a review of the personal files by the Auditors, Mr. Matengabadza held a Diploma in Accounting Technicians (ZAAT) and was in the process of completing an Accounting Degree with Bindura University.
- Mr. Botereri, the Administration Manager was appointed by ZINARA as the Stores Clerk on a temporary basis on 1 December 2010. The Auditors review of his personal file revealed that he did not possess any procurement related qualification at the time of his appointment. He only attended a course on Procurement and Stores Management at the Zimbabwe Institute of Public Administration and Management from 20 – 24 June 2011.
- Mrs J. Maposa, the Human Resources Manager was appointed on 3 September 2013. Her appointment followed interviews carried out by one person, Mr. M. Juma.
87 In all the appointments above, the auditors noted that there was no involvement of the human resources personnel in the interview processes.
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