Can Zimbabweans get the government to stop Ecocash daylight robbery?


Econet made a profit of $836.5 million adjusted for inflation in the financial year ending February according to its results released last week. The profit was nearly $1.2 billion before adjusting for inflation.

The petition has been dormant for more than a year though more than 1 000 people had signed it. As of yesterday 1 149 people had signed it though at least one was of the view that Ecocash was doing a great job.

“Econet gives me value for money. Like anybody else that are being affected by lockdown, will give them a chance for now,” said Mutede Mutede.

Most of the petitioners were, however, bitter about the way they were being treated.

“They are busy milking poor people,” said George Matenga.

Clark Makoni wrote: “Indeed Econet is stealing from us. You can’t claim your money back at all.”

“Daylight robbery and bad service,” said Simbarashe Ngwende.

Brian Mugari said: “I want to see econet held accountable for all these crimes.”

“EcoCash has what it takes to fix the problems but clearly refuses to do something about them… Maybe they enjoy the robbery and anguish they cause clients,” said Adrian Sebs.

Gerald Hlabiso wrote: “Last year November I tried to reverse my transaction worth (1000ZWL) that was done to a wrong number only to be told by an Econet/ Ecocash agent that the number is not registered in the Econet system. What shocked me the most the number had the name related to Econet. If my memory serves me right the number had the name Econet Bulk Payer I think.”

Only 400 more signatures are needed to reach 1 500, but what is 1 500 if Ecocash has six million clients? Why not make it even 15 000 or 150 000?  Maybe this will trigger some action.

Click this link to join the petition.



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Charles Rukuni
The Insider is a political and business bulletin about Zimbabwe, edited by Charles Rukuni. Founded in 1990, it was a printed 12-page subscription only newsletter until 2003 when Zimbabwe's hyper-inflation made it impossible to continue printing.

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