In correspondence seen by the Guardian, Van Dunem apparently told another worker she needed to pay £2 900 and she required no less than half of that “before we would be able to issue the sponsorship visa, the official job offer and all other supporting documentation”.
An offer of employment letter from Van Dunem, also seen by the Guardian, said “you will be working 39.0 a week and salary will be £20 480 gross per annum … Accommodation and maintenance will be provided”.
Mushaninga alleged that on arrival, she found she was only allocated two hours of paid work a day over four 30-minute visits spread out from 7am to 8.30pm – no more than £100 a week.
She claims that she and her fellow care workers would wait for hours for their next appointments in parks and bus stations.
On occasion they got soaked in the rain. They didn’t have a car so travelled by bus between appointments. “We ended up going to food banks”.
Shelly Roe, the granddaughter of another client, told the Guardian “there were quite a few red flags” about the care workers the agency sent out to her grandfather’s home in a Leeds suburb.
“They were walking,” she recalled. “They said they had driving licences but they didn’t drive. They were catching buses. But they were polite, well-trusted and very good.”
Mushaninga said she challenged Van Dunem about the quality of the accommodation saying it was not appropriate for adult living. But “she would say: ‘I will just call the Home Office and they will deport you back home.’ She knew I had nowhere to stay back home, so she knew I would keep quiet.”
A WhatsApp message to workers from Van Dunem’s number seen by the Guardian stated: “As per Monday, Gloriavd will be starting reporting to the home office every activity for all workers. I will [be] reporting shift cancel, working for another company …holidays, absence, not attending training, company trying to reach out for work not responding, refusing to assign documents such as tenancy agreements”.
The range of issues appears to extend beyond what the Home Office tells visa sponsors they need to report. Guidance lists reporting duties including when a worker is absent without permission for more than 10 consecutive working days or is absent without pay or on reduced pay for more than four weeks in a year. It says the Home Office does not need to know if a sponsored worker temporarily leaves the UK, for example, on holiday.
Van Dunem’s lawyer said: “Our client being a sponsor licensee has record-keeping and reporting duties,” and “matters such as working for another company, holidays, absences, and unauthorised absences are within the purview of reporting duties under certain circumstances.”
“In some instances, employers may report their sponsored migrant’s circumstances to the Home Office as part of best practice,” the lawyer said and that “should not be construed as a threat of deportation”.
Another Zimbabwean, Benedict Musavengan, 36, told the Guardian he came to work for Gloriavd in January 2023 after paying £1 700 in fees. He said he was assigned only a few hours and was accommodated four to a room in a flat above a takeaway in Beeston, which didn’t have heating.
He was not able to provide documentary evidence for his claims, but said: “It was so, so cold. There was no cooking stove. There was no washing machine. There was no work for us.”
“The way she treated me hurt me a lot,” he said. “It put me in a bad place. My family was expecting me to send something to them. I have a wife and kids … My hope was to work for five years, create something back home so I could sustain myself and my family.”- The Guardian
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