The police force is reportedly generating millions of dollars per year through vehicle enforcement, which has been condemned by senior judges in Zimbabwe.
The Zimbabwe Council for Tourism (ZCT), which represents the country’s major tourism players, condemned the groundswell of harassment and warned that the industry had lost substantial revenue due to the actions of the police.
Industry estimates say the industry, which generates about $800 million per annum, could easily breach the $1 billion mark if a range of hurdles, including the frequent security checks, were addressed and enough financial resources were deployed to finance marketing.
The Ministry of Tourism and Hospitality Industry was allocated $2 million for the 2017 fiscal year.
“We don’t have to beat about the bush in terms of the damage that is done by (police) roadblocks to the product,” said ZCT chief executive officer Paul Matamisa.
“If you are going to Bulawayo and there are 20 roadblocks you spend time stopping on 20 roadblocks. In other countries you do not see so many roadblocks on roads to tourist resorts. That has to be dealt with effectively. They are doing tremendous damage to the tourism industry,” he added.
A police spokesman at the meeting said the police had received numerous complaints of public harassment on highways and had started taking measures address the problem.
He said, however, that the ZRP has not specifically received complaints pertaining to foreign tourists.
“We take seriously the complaints. We investigate each and every complaint that comes to us. We have set up a customer care service spearheaded by our public relations department to teach our officer how to handle the public,” said the spokesman.- The Source
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