It is not clear what the initiator of the petition, John Duplessis, intends to do but the petition says over 6 million Zimbabweans on the Ecocash platform lose money at least once a week from an incomplete transaction.
“To make it worse, Econet has deliberately incapacitated their customer service platform so as to frustrate those looking for refunds and eventually give up trying. The phone is never ever answered,” it said.
The Insider joined the petition because it does not believe 1 500 or even 2 500 signatures are enough because thousands of Zimbabweans are affected by what Ecocash does every day.
Click this link to join the petition: https://www.change.org/p/ministry-of-finance-zimbabwe-stop-econet-ecocash-from-robbing-the-people-of-zimbabwe