POTRAZ fails to defend data tariff hikes, even contradicts itself

Q6. POTRAZ is also said to be in talks with Mobile Network Operators (MNOs) to put a premium on specific OTT services such as WhatsApp calls. What has motivated this and is this the most innovative way for MNOs earn revenue in light of the competition they have faced from OTT services?

A6. POTRAZ is currently consulting stakeholders in the sector and conducting research on the impact of OTTs and how to reduce the negative impact of the same on sector viability while harnessing their advantages in line with global trends. 

Q7. There is a view in other parts of the world that the right to internet access should be a basic right accorded to all people. In fact, last year the United Nations Human Rights Council released a non-binding resolution condemning intentional disruption of internet access by governments and affirmed that “the same rights people have offline must also be protected online.” What is POTRAZ doing to ensure that internet access is readily and cheaply accessible to all Zimbabweans?

A7. One of POTRAZ’s mandates is to protect consumers.  In this regard the Authority, has included network roll-out obligations in all operators’ licences to ensure access to all telecommunication services for all Zimbabweans. In this regard rolling out of shared passive infrastructure and community information centres to remote and unserved areas is currently underway. It is important to note that the right to access depends on the ability to provide a sustainable service.

Q8. There is a new Cyber Bill that has been proposed which plans in part to regulate online communication. How will this regulation of communication work in practice and will it not infringe on citizens’ rights to free speech and to privacy?

A8. Most countries in the world have cyber laws to protect their citizens from hackers, fraudsters and other cyber criminals. Zimbabwe should not be an exception.

Having responded to your questions please note that in line with the Authority’s mandate of promoting e-education and innovation, operators are encouraged to develop cost effective packages for educational institutions and students that encourage this initiative.  

Dr. G.K Machengete
Director General
POTRAZ

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