Categories: Stories

Mobile money growth threatens traditional banking in Zimbabwe

One of Zimbabwe’s leading advisory firms says robust growth in technology based payment platforms poses a serious threat to the earnings of already frail traditional banks.

In the Banking Industry 2015 Review and Outlook released today, Invictus Securities Zimbabwe said mobile money subscribers had doubled since March 2013, translating into a surge in the volumes of technology based payments, but posing “a threat to traditional banking”.

Fees and charges have become a major revenue earner for banks, as they grow increasingly cautious on lending, their traditional source of income.

Invictus however says income from transaction fees is coming under pressure as customers move to more efficient payment systems.

At the end of last year, mobile money subscribers rose to 7.3 million, from 5.3 million at the end of 2014. This number had been estimated at 2.2 million in March 2013.

“We foresee continued growth in mobile banking as it provides easy access to banking services and facilitates the ease of transferring money and making payments among other benefits, the same benefits that targets the financially excluded,” Invictus said.

“This poses a threat to traditional banking, through reduced transactional volumes and as a result decreased retail service fees. Mobile network operators were quick to respond to financial inclusion than banks. Transferring money and mobile payments constitute the biggest component at 72 percent for mobile money user services, the same core issues targeted by retail banking,” the report added.

Continued next page

(169 VIEWS)

This post was last modified on May 26, 2016 6:15 pm

Page: 1 2

Charles Rukuni

The Insider is a political and business bulletin about Zimbabwe, edited by Charles Rukuni. Founded in 1990, it was a printed 12-page subscription only newsletter until 2003 when Zimbabwe's hyper-inflation made it impossible to continue printing.

Recent Posts

Britain says amendment of the Zimbabwean Constitution is a sovereign, legislative matter for Zimbabwe to decide

Britain says amendment of the Zimbabwe constitution is a sovereign, legislative matter for Zimbabwe to…

March 24, 2026

Who started the war?

It is now 47 years since I wrote the short story below for a South…

March 4, 2026

Zimbabwe 2026 monetary policy statement at a glance

Zimbabwe has released its 2026 monetary policy statement in which it seeks to stabilise its…

March 1, 2026

Was Chombo Mugabe’s number two?

Far from it, on paper that is. Ignatius Chombo was one of the longest serving…

February 6, 2026

Zimbabwe’s 2026 citizen’s budget

Zimbabwe on Thursday announced a ZiG290.9 billion budget with revenue expected to be ZiG287.6 billion,…

November 30, 2025

IMF says Zimbabwe’s economic recovery in 2025 is stronger than previously anticipated

The International Monetary Fund says Zimbabwe’s economic recovery in 2025 is stronger than previously anticipated…

November 8, 2025