The petition, started more than a year ago was largely dormant and was started by John Duplessis.
According to the petition over 6 million Zimbabweans on the platform lose money at least once a week from an incomplete transaction.
“To make it worse, Econet has deliberately incapacitated their customer service platform so as to frustrate those looking for refunds and eventually give up trying. The phone is never ever answered,” it says.
“Econet is making millions of undeclared profits from the money they are stealing from us every day. A simple transaction reversal can take weeks if not months in some instances. Those living in the rural areas have it worse as they have less avenues to claim their money.”
The Insider has decided to publicise it to make the company more accountable to its customers. The editor of The Insider has also lost money through unsanctioned deductions.
Click this link to join the petition:
(205 VIEWS)
This post was last modified on August 25, 2021 12:04 pm
I had always considered it a curse for a wife to die before her husband.…
This is a true story about the challenges and loneliness I faced when my wife…
My first long-form article in booklet form: Why I had a girlfriend two months after…
The editor and publisher of The Insider, Charles Rukuni, has started a whatsapp channel through…
A friend who knows about my legal battle with Zimbabwe’s richest man, Strive Masiyiwa, way…
Britain says amendment of the Zimbabwe constitution is a sovereign, legislative matter for Zimbabwe to…